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Employment Opportunities

Each of us has a sense of untapped potential, skills and capabilities not yet developed, personal goals not yet accomplished... or perhaps never attempted. At The Option Institute we offer you a work experience where we help you scale the heights of your personal professional summit.

WHO WE ARE

We are an organization that breaks the mold, dares to do what others hesitate doing and, as a result, help people embrace life's challenges in powerful and loving ways. Join a group of dedicated, passionately-involved and caring people who want to give all they've got... and want to maximize their current skills, expand their capabilities and contribute big time through their work.

Our pastoral 100-acre campus provides a perfect setting for not only our students who come to the Institute from over 78 countries but also for the staff. The site provides an exceptional oasis for working, living and learning. Come live and work in SW Massachusetts. - (2 1/2 hrs from NYC, 3 Hrs. from Boston.) Leave the hustle/bustle -- and live your life in heaven -- cosmopolitan (great sushi, great lattes) yet rural (beautiful country roads and quaint story book towns.) We have been serving the world on our Sheffield, Massachusetts campus for over 25 years.

I just wanted to say thank you. I had a wonderful time observing the program Who Are You & What Is Yor Purpose? When I was at home yesterday I had the opportunity to speak to my mother and thank her. I told her that I wanted to say thank you for doing the best that she could. She asked me "when?" I told her "for my whole life." She was so happy that I shared this with her. She told me that she has had regrets for not being there for my brother and myself. I told her that where I work I have learned that we do the best that we can with the beliefs that we have. I then told her again "so I want to say thank you for doing the best that you could with the beliefs that you had. You are great." She was so happy to talk to me at that moment, but what I noticed for myself was the bountiful amounts of love that I now feel for my mother. I have always loved my mother because of what she is "my mother" but never, to my knowledge, have I ever loved her for who she was and who she is. I now look at her as a woman who raised two children doing the best that she could with the beliefs that she had. What a difference that makes in my heart, I can feel my whole body loving her and smiling just thinking about her. I hope you don't mind that I have sent this to you but I wanted to share this with you and say thank you for showing me the best gift that I have EVER given my mother.

~ Jessica L., Former Accounts Receivables at The Option Institute

I quit my job in 2008 after coming to the realization that my employer wanted me to be somebody other than myself and my body was also physically telling me that it was not the right fit for me. I had no other planned employment so I took a leap into the unknown and made my choice to leave. Four months later I was still unemployed.

Then I came to work at The Option Institute and here I am 1 year later. This place, the people and what we do in the world is truly inspiring. I always knew I wanted to help others and I have now found a job where I can help others, use my skill set and be part of a work environment where we all truly care for one another.

So thank you (and Samahria) for creating this place and giving me the gift of a lifetime. Instead of saying I found a job, I have found a home.

~ Jessica Kopecky, Former Human Resources Manager/Executive Assistant

Current Openings




Web Developer

CLASSIFICATION: Full Time - On Campus

POSITION OVERVIEW:
An extraordinary, seasoned web professional with a "yes first", "can-do" attitude who will oversee our organization's websites. The Web Developer will be responsible for, but not limited to, monitoring, improving and overseeing SEO and Google Analytic's performance of six (Autism Treatment Center of America, The Option Institute, Option Indigo, Barry Neil Kaufman, mysonrise.org and myoption.org ) existing websites and coordinating websites with current database.

REQUIREMENTS:

  • Proficiency with Joomla 2.5, CSS, JavaScript, LAMP (Linux, Apache, MySQL, PHP), and Wordpress and HTML 5
  • Solid SEO knowledge
  • Solid experience using Google Analytics
  • Proficiency in Microsoft Office Suite
  • Experience with web/database interfaces and shopping cart implementation
  • Familiarity with Mail Chimp, Slide Rocket, Bright Cove helpful
  • Excellent Communication and other interpersonal skills
  • Bachelor's Degree in Computer Science or Information Technology, or equivalent in related professional experience

RESPONSIBILITIES:

  • In Bound links development from relevant sites and directories
  • Identify and implement innovative SEO Strategies including: optimize web content for maximum visibility and ranking in the major search engine - includes site structure as well as page layout and navigation considerations
  • Perform information gathering services including technical website analysis, competitive/keyword research and link analysis
  • Using Google Analytics and other tools, monitor and report on PPC campaigns and Traffic/Usage analysis. Prepare monthly website traffic reports and analysis
  • Control naming conventions (URL structure, file names) and linking conventions of web pages, images and multimedia files
  • Create, test and track landing pages including page optimization and effective conversion strategies to create web contacts, call requests
  • Perform content maintenance and updates
  • Ongoing Development/Improvement of site features, design and functionality
  • Web administration (GoDaddy, Verio, Network Solutions, Authorize.net and merchant services) including DNS


Please email resume and salary requirements to HR@option.org.
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Temporary, Part-time Print and Web Designer

On Campus

POSITION OVERVIEW:
Candidate will work with marketing team to assist with design and provide administrative support associated with print and web promotions. Candidate will be responsible for print and web promotions, E-blasts, landing pages, flyers, calendars, teaching boards, stationary and retail shop projects. A successful candidate will have previous print and web design and promotion experience, excellent HTML skills, high level of proficiency in Adobe Suite including InDesign, Photoshop and Illustrator as well as knowledge of print production. Excellent photography skills would be a plus.
Requirements

  • Bachelors degree in related field.
  • Previous experience in print and web design and promotion.
  • Excellent HTML skills.
  • High level of proficiency in Adobe Suite: InDesign, Photoshop and Illustrator.
  • Proficient MS Office skills: Word and Excel.
  • Knowledge of print production process.
  • Excellent verbal communication and interpersonal skills.
  • Excellent organizational skills.
  • Excellent photography skills a plus.


Please email resume and salary requirements to HR@option.org.
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Marketing Coordinator

CLASSIFICATION: Full Time, Exempt - On Campus

POSITION OVERVIEW:
The Marketing Coordinator is responsible for conception, planning, creation, follow-through and analysis of marketing campaigns/activities to profitably increase awareness, engagement and participant registrations in programs of the Option Institute™ and Autism Treatment Center of America™.

RESPONSIBILITIES:

  • E-Communications, events, conferences, direct mail, catalogue, digital/print promotion materials, point of sale distribution, webinars and teleconferences.
  • Public Relations, PPC/print advertising
  • Prospect development, segmentation, streaming, conversion, retention, resuscitation
  • Copywriting, content creation, blogging
  • Support global extension of client base and off site programs
  • Data/financial tracking & analysis/market research to maximize lifetime value
  • Reporting
  • Maintain the Option Institute brand/Style Guide

Requirements:

  • Bachelor's Degree with concentration in marketing - Master's Degree preferred
  • Excellent communication and writing skills for e-communications, blogging, web, promotion,
  • Excellent skills including:
    • Microsoft office -- strong Excel
    • HTML a plus
    • Hands-on CRM query writing
  • Hands on professional experience:
    • Project Management
    • Social media
    • PPC advertising
    • Copywriting/content creation
    • Marketing strategy
    • Pricing
  • Managerial/leadership and/or supervisory experience preferred.
  • Excellent organization skills and ability to multi-task successfully under pressure – a must.


Please email resume and salary requirements to HR@option.org.
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Participant Support Representative

CLASSIFICATION: Full-time, hourly

POSITION OVERVIEW: We are currently seeking an energetic and enthusiastic individual for our Participant Support Representative position. Candidate will be responsible for all aspects of the participant enrollment process. This entails outbound domestic and international calls to schedule clients for initial phone sessions with our Family Counselors and calls to clients to support the registration process, as well as all administrative tasks needed to successfully enroll clients in our Son Rise and Adult programs. Candidate needs to manage contact information using a contact management system (CRM) that encompasses e-mail accounts, accurate records keeping and accomplishing workflow tasks through calendaring in the CRM application. Candidate should possess excellent phone skills and strong customer service skills. Previous experience in call center or customer support departments is a plus. Bilingual preferred but not required.

DUTIES:

  • Will provide administrative assistance to our family and adult program counselors.
  • Will work with client database, Excel, Word, and customized applications to perform invoicing, lodging assignments, reporting and querying, e-mail accounts and e-mail merges, Authorize.net, and various custom forms and templates.
  • Heavy phone work with clients and staff.
  • Supports clients on campus selling products in our retail shop, enrolling clients in future programs and sessions, and providing assistance in the program room greeting and seating participants.
  • Serves as backup to the front office during specified times where all incoming calls are fielded.
  • Performs various duties and works on projects as assigned.


REQUIREMENTS:
  • High School diploma or equivalent
  • Customer Service experience preferred
  • Excellent Phone Skills
  • Clear communicator - must possess strong interpersonal and relationship building skills
  • Excellent written and verbal communication skills
  • Bilingual preferred but not required
  • Strong organization skills - ability to juggle several projects at one time
  • Strong computer skills, MS Office (good working knowledge of WORD, Excel, and e-mail)
  • Attention to detail
  • Must be outgoing and customer friendly
  • Desire to be a team player and help others


Please email cover letter and resume to: HR@option.org.
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Human Resource Administrator

CLASSIFICATION: Full Time

POSITION OVERVIEW:
The Human Resource Administrator executes and coordinates the day-to-day operations of the Human Resources department. The Human Resource Administrator will be responsible for recruitment, benefits administration, employee relations and administrative responsibilities of the department.

Responsibilities:

  • Ensuring the completion of the personnel requisition process, writing job advertisements, posting job advertisements, screening resumes, conducting phone interviews and on-site interviews. Working with hiring managers to select successful candidate. Make offers, complete reference and background checks
  • Complete new hire process including the set-up and orientation of new hire. Process all new hire paperwork, perform data entry into all personnel systems and complete all required filing
  • Administration of all Institute benefits
  • Employee relation investigations, documentation, performance improvement plans, employee and/or supervisor coaching and process voluntary and involuntary terminations
  • Provide explanation and consistent enforcement of all Institute policies, maintain current Institute policies and implement new policies
  • Will act in accordance with all state and federal labor and employment laws and ensure that the Institute is operating in compliance with all applicable statutes
  • Responsible for all other administrative duties of the human resource department including employee customer service, written staff communication, data entry, and filing. Will complete various projects and tasks as assigned by the supervisor.

Requirements:

  • Associates degree and 1-3 years of relevant human resource experience, Bachelors degree preferred
  • Strong human resource administrative support experience
  • Previous recruitment experience
  • Strong communication and relationship skills
  • Ability to multi-task in a fast paced, detail-oriented culture


Please email resume and salary requirements to HR@option.org.
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Temporary Part Time Web Assistant

On Campus

POSITION OVERVIEW:
Seeking an experienced web professional to assist with the maintenance of four (4) Institute websites. The Web Assistant will be assigned specific projects dealing with updating web pages, web forms, landing page creation, modifying blog templates and integration of multi-media content.

REQUIREMENTS:

  • 3 years solid Web experience
  • Strong HTML and CSS skills without the use of WYSIWYG tools
  • Comfortable with LAMP Software Stack, Photoshop, JavaScript and content management systems including Joomla
  • Excellent attention to detail
  • Quick project turnaround
  • Shopping cart implementation experience helpful
  • MS Access experience helpful


Please email resume and salary requirements to HR@option.org.
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Facilities/Property Supervisor

Classification: Full Time

POSITION OVERVIEW:
The Facilities / Property Supervisor will be responsible for all phases of property management, including building and vehicle maintenance, grounds keeping, interacting with outside contractors as well as supervising the Property Department team.

Specific Responsibilities:

  • Oversee and manage all aspects of the day to day operations of the Property Department
  • Directly maintain the Property through hands on work in all phases of buildings and ground maintenance as well as supervising the Property crew.
  • On call commitment as needed.
  • Develop internal and external communications and reports as needed.

Skills and Experience:

  • Previous supervisory and maintenance (light carpentry, electric, plumbing) experience with an ability to lead people and accomplish goals.
  • Experience with facilities management
  • Ability to provide hands on support in areas such as lawn mowing, facilities repair, snow plowing etc.
  • Must be able to lift 50+lbs, climb ladders and work in high places
  • Strong administrative skills including organization, report generation and task list generation
  • Demonstrated commitment to Health and Safety
  • Basic computer skills – MS Office, Word, Excel, Internet, Email
  • Excellent oral and written communication skills
  • Ability to foster a cooperative work environment
  • Ability to organize and manage multiple priorities
  • Problem analysis and resolution at both a strategic and functional level
  • Strong customer orientation
  • Valid US drivers license

Please email salary requirements, cover letter and resume to: HR@option.org.
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The Son-Rise Program® Administrative Assistant

Classification: Part-time

POSITION OVERVIEW:
We are currently seeking an energetic individual for our Son-Rise Program® Administrative Assistant position. This job offers great variation and an opportunity to make a difference in the lives of children and families. We are looking for a warm, enthusiastic person who is able to multi task easily. In this position you will interact by phone and e-mail with individuals from all over the world. Strong phone skills are required. This position will report directly to the Project Manager/Executive Assistant. As a team, you will help support The Executive Director of The Son-Rise Program®.

Duties:

  • Will work with GoldMine, Excel and Word for reporting and querying, e-mail accounts and various custom forms and templates.
  • Phone work with clients and staff.
  • Prepare and manage correspondence, reports and documents.
  • Arrange conferences, meetings, and travel.
  • Maintain schedules and calendars.
  • Organize internal and external events.
  • Handle incoming mail and send mails to designated personnel or customers.
  • Set up and maintain filing systems.
  • Collect information, research internet websites, maintain databases.
  • Communicate verbally and in writing to answer inquiries and provide information.
  • Operate office equipment such as printers, copiers, fax machine etc.
  • Performs various duties and works on projects as assigned (see attached task list for examples).

Requirements:

  • High School diploma or equivalent
  • Customer Service and Administrative experience preferred
  • Excellent Phone Skills
  • Clear communicator – must possess strong interpersonal and relationship building skills
  • Strong written and verbal communication skills
  • Strong organization skills – ability to juggle several projects at one time
  • Strong computer skills, MS Office (good working knowledge of WORD, Excel, and e-mail)
  • Attention to detail
  • Must be outgoing and customer friendly
  • Desire to be a team player and help others


Please email resume and salary requirements to HR@option.org
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IT Support Specialist

Classification: Full time

POSITION OVERVIEW:
The IT Support Specialist will assist the Network Administrator by providing a wide variety of hardware and software services to support end users. They will be responsible for ensuring internal customer satisfaction in every step of the support and resolution process. The IT Support Specialist is required to track detailed information about each service or support request and to document the diagnostic steps as they troubleshoot the reported problem. Research is often required to find the correct solution.
The IT Support Specialist will be assessing user work needs, recommending the most appropriate hardware, software and network configuration and resolving a wide range of related problems. This position will include, but not be limited to, troubleshooting client specific applications, printer setup, basic diagnosing of the desktop/laptop software and hardware problems.

Responsibilities:

  • Troubleshoot Software and Hardware issues for OI Staff and Guests.
  • Install and configure new hardware or software
  • Train OI Staff and Guests in basic computer usage including MSOffice, GM, and GM Manager
  • Maintain hardware and software documentation
  • Document all support requests via the IT helpdesk
  • Maintain and monitor IT supply inventory to ensure supply availability

Requirements:

  • High School Diploma
  • Basic PC Troubleshooting ability
  • Windows 7/XP
  • PC Hardware and software installation and configuration ability
  • MSOffice 2007

Preferred but not required::

  • MS Exchange 2010
  • MS Active Directory 2003
  • Windows Server 2003/08
  • Windows Domain
  • Windows Server


Please email resume and salary requirements to HR@option.org
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