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Employment Opportunities
Each of us has a sense of untapped potential, skills and capabilities not yet developed, personal goals not yet accomplished... or perhaps never attempted. At The Option Institute we offer you a work experience where we help you scale the heights of your personal professional summit.
WHO WE ARE
We are an organization that breaks the mold, dares to do what others hesitate doing and, as a result, help people deal with life's challenges in powerful and loving ways. Join a group of dedicated, passionately-involved and caring people who want to give all they've got... and want to maximize their current skills, expand their capabilities and contribute big time through their work.
Our pastoral 100-acre campus provides a perfect setting for not only our students who come to the Institute from over 78 countries but also for the staff. The site provides an exceptional oasis for working, living and learning. Come live and work in SW Massachusetts. - (2 1/2 hrs from NYC, 3 Hrs. from Boston.) Leave the hustle/bustle -- and live your life in heaven -- cosmopolitan (great sushi, great lattes) yet rural (beautiful country roads and quaint story book towns.) We have been serving the world on our Sheffield, Massachusetts campus for over 25 years.
I just wanted to say thank you. I had a wonderful time observing the program Who Are You & What Is Yor Purpose? When I was at home yesterday I had the opportunity to speak to my mother and thank her. I told her that I wanted to say thank you for doing the best that she could. She asked me "when?" I told her "for my whole life." She was so happy that I shared this with her. She told me that she has had regrets for not being there for my brother and myself. I told her that where I work I have learned that we do the best that we can with the beliefs that we have. I then told her again "so I want to say thank you for doing the best that you could with the beliefs that you had. You are great." She was so happy to talk to me at that moment, but what I noticed for myself was the bountiful amounts of love that I now feel for my mother. I have always loved my mother because of what she is "my mother" but never, to my knowledge, have I ever loved her for who she was and who she is. I now look at her as a woman who raised two children doing the best that she could with the beliefs that she had. What a difference that makes in my heart, I can feel my whole body loving her and smiling just thinking about her. I hope you don't mind that I have sent this to you but I wanted to share this with you and say thank you for showing me the best gift that I have EVER given my mother.
~ Jessica L., Accounts Receivables at The Option Institute
I quit my job in 2008 after coming to the realization that my employer wanted me to be somebody other than myself and my body was also physically telling me that it was not the right fit for me. I had no other planned employment so I took a leap into the unknown and made my choice to leave. Four months later I was still unemployed.
Then I came to work at The Option Institute and here I am 1 year later. This place, the people and what we do in the world is truly inspiring. I always knew I wanted to help others and I have now found a job where I can help others, use my skill set and be part of a work environment where we all truly care for one another.
So thank you (and Samahria) for creating this place and giving me the gift of a lifetime. Instead of saying I found a job, I have found a home.
~ Jessica Kopecky, Former Human Resources Manager/Executive Assistant
Current Openings
- Web Master
- Social Networking Marketing Specialist
- Temporary Part-time Marketing Assistant
- Temporary, Part-time Print and Web Designer
- Participant Support Representative
- Temporary Human Resource Assistant
- Director of Development
- Administrative Services Associate
- Administrative Services Supervisor
- Executive Assistant
- Human Resources Generalist
Web Master
CLASSIFICATION: Full Time - On Campus
POSITION OVERVIEW:
An extraordinary, seasoned web professional with a "yes first", "can-do" attitude who will oversee our organization's websites. The Webmaster will be responsible for, but not limited to, monitoring, improving and overseeing SEO and Google Analytic's performance of six (Autism Treatment Center of America, The Option Institute, Option Indigo, Barry Neil Kaufman, mysonrise.org and myoption.org ) existing websites and coordinating websites with current database.
REQUIREMENTS:
- Proficiency with Joomla 2.5, CSS, JavaScript, LAMP (Linux, Apache, MySQL, PHP), and Wordpress and HTML 5
- Solid SEO knowledge
- Solid experience using Google Analytics
- Proficiency in Microsoft Office Suite
- Experience with web/database interfaces and shopping cart implementation
- Familiarity with Mail Chimp, Slide Rocket, Bright Cove helpful
- Excellent Communication and other interpersonal skills
- Bachelor's Degree in Computer Science or Information Technology, or equivalent in related professional experience
RESPONSIBILITIES:
- In Bound links development from relevant sites and directories
- Identify and implement innovative SEO Strategies including: optimize web content for maximum visibility and ranking in the major search engine - includes site structure as well as page layout and navigation considerations
- Perform information gathering services including technical website analysis, competitive/keyword research and link analysis
- Using Google Analytics and other tools, monitor and report on PPC campaigns and Traffic/Usage analysis. Prepare monthly website traffic reports and analysis
- Control naming conventions (URL structure, file names) and linking conventions of web pages, images and multimedia files
- Create, test and track landing pages including page optimization and effective conversion strategies to create web contacts, call requests
- Perform content maintenance and updates
- Ongoing Development/Improvement of site features, design and functionality
- Web administration (GoDaddy, Verio, Network Solutions, Authorize.net and merchant services) including DNS
Please email resume and salary requirements to HR@option.org.
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Social Networking Marketing Specialist
CLASSIFICATION: Full Time
POSITION OVERVIEW:
We are looking for an experienced, creative, and motivated Marketing professional with strong demonstrated promotion and content creation writing abilities and excellent social networking skills to fulfill this role. Experience generating and converting qualified leads from social networking is essential. Candidate should have demonstrated experience, in a professional capacity, overseeing a wide variety of social media activities including but not limited to; blogging, community development and management, PPC ad campaigns, viralization, and commenting as well as optimizing the social media channels for prospect creation and development. Candidate should be experienced in social networking marketing platforms including, but not limited to, Facebook, YouTube, Twitter, LinkedIn, and blogs. Candidate should also have excellent analytical skills including a strong command of Excel.
RESPONSIBILITIES:
- Create a comprehensive social media strategy to increase visibility, membership and traffic across all The Option Institute and Autism Treatment Center of America's brands. Coordinate, implement, manage and measure all social media marketing communication projects.
- Test new and alternative ways to leverage social media activities to generate qualified prospects and to create promotion flows to convert those prospects to program participants.
- Monitor trends in social media tools, trends and applications and appropriately apply that knowledge to increase the effectiveness of social media for The Option Institute and Autism Treatment Center of America™.
- Monitor, post and develop content for all The Option Institute and Autism Treatment Center of America social media platforms.
- Strategize with and educate the management team and others across the Institute on incorporating relevant social media techniques into The Option Institute and Autism Treatment Center of America culture and all products and services.
- Analyze and measure (quantitative analysis) the impact of social media and associated PPC campaigns on marketing goals as a basis for decision making including status reports on the effectiveness of social media and PPC campaigns.
- Create a Content Calendar/Schedule, for social media campaigns/projects based on the strategic goals of The Option Institute and Autism Treatment Center of America.
- Work with staff and teachers of The Option Institute and Autism Treatment Center of America to coordinate timely, accurate responses to all social media postings.
- Coordinate content creation for web and social media from teachers and key staff members.
Skills and experience:
- Bachelor's degree with an emphasis in marketing/business. Advanced degree desirable
- Managerial/leadership and/or supervisory experience helpful
- Excellent writing skills, computer skills, strong Excel and quantitative/ analytical skills. HTML a plus.
- Professional experience creating marketing strategies and campaigns, planning and executing promotional events, previous experience preparing marketing plans and budgets
- Previous experience writing promotional copy and press releases. Writing samples requested
- Excellent organizational skills and ability to multi-task successfully under pressure a must
Attributes - the key attributes for this position include:
- Creativity, Persistence, Persuasiveness
- Willingness to test and experiment with knowledge of A/B and quantitative testing strategies
- Ability to deal with uncertainty
- Ability to contribute individually and participate in cross-functional teams
- Ability to synthesize large amounts of data into actionable information
- Excellent promotion writing and content creation skills
- Excellent verbal communication skills
- Ability to create effective working relationships with all levels within The Option Institute and Autism Treatment Center of America and across multiple disciplines
- Sense of humor
RESPONSIBILITIES:
- Minimum 1-3 years of relevant, professional social networking and marketing experience.
- Bachelor's degree in Marketing or other relevant discipline.
- Excellent analytical skills as well as strong Excel skills. HTML skills very helpful. Microsoft Office suite required.
- Knowledgeable and experienced in blogging for professional goals.
- Experience in participating in social networks and online communities, representing an organization to meet their strategic goals. Familiarity with podcasting, wikis and social bookmarking sites.
- Understand the importance of ongoing monitoring and response speed in social networks Capable of providing The Option Institute with recommendations regarding social networking and blogging.
- Comfortable and effective in training others to use social media.
- Demonstrated results-based excellence as a promotion writer and writer of multi-purposed content for all web destinations.
- Independent thinker and task master.
- Demonstrated honesty, transparency and integrity.
- Quick thinker and witty conversationalist/writer.
- Ideal candidate would be active on: Facebook, You Tube, LinkedIn, Twitter and would have a current personal blog.
Please email resume and salary requirements to HR@option.org.
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Temporary Part-time Marketing Assistant
POSITION OVERVIEW:
We are seeking a temporary, part-time Marketing Assistant. Candidate will provide administrative support to our marketing team. Responsibilities will include assisting with the organization of conferences, creating and formatting email blasts and other web based communications for marketing purposes, proofreading of marketing copy, review and analysis of marketing reports and various projects related to Facebook and YouTube.
Requirements
- High school diploma or equivalent, Associate degree in Marketing or related field preferred.
- Previous administrative support or clerical experience.
- Excellent verbal and written communication skills.
- Proficient MS Office skills; Word and strong Excel.
- Dreamweaver experience a plus.
- Strong math skills.
- Basic knowledge of Facebook and understanding of how to post a video on YouTube.
Please email resume and salary requirements to HR@option.org.
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Temporary, Part-time Print and Web Designer
POSITION OVERVIEW:
Candidate will work with marketing team to assist with design and provide administrative support associated with print and web promotions. Candidate will be responsible for print and web promotions, E-blasts, landing pages, flyers, calendars, teaching boards, stationary and retail shop projects. A successful candidate will have previous print and web design and promotion experience, excellent HTML skills, high level of proficiency in Adobe Suite including InDesign, Photoshop and Illustrator as well as knowledge of print production. Excellent photography skills would be a plus.
Requirements
- Bachelors degree in related field.
- Previous experience in print and web design and promotion.
- Excellent HTML skills.
- High level of proficiency in Adobe Suite: InDesign, Photoshop and Illustrator.
- Proficient MS Office skills: Word and Excel.
- Knowledge of print production process.
- Excellent verbal communication and interpersonal skills.
- Excellent organizational skills.
- Excellent photography skills a plus.
Please email resume and salary requirements to HR@option.org.
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Participant Support Representative
CLASSIFICATION: Full-time, hourly
POSITION OVERVIEW:
We are currently seeking an energetic and enthusiastic individual for our Participant Support Representative position. Candidate will be responsible for all aspects of the participant enrollment process. This entails outbound domestic and international calls to schedule clients for initial phone sessions with our Family Counselors and calls to clients to support the registration process, as well as all administrative tasks needed to successfully enroll clients in our Son Rise and Adult programs. Candidate needs to manage contact information using a contact management system (CRM) that encompasses e-mail accounts, accurate records keeping and accomplishing workflow tasks through calendaring in the CRM application.
Candidate should possess excellent phone skills and strong customer service skills. Previous experience in call center or customer support departments is a plus. Bilingual preferred but not required.
DUTIES:
- Will provide administrative assistance to our family and adult program counselors.
- Will work with client database, Excel, Word, and customized applications to perform invoicing, lodging assignments, reporting and querying, e-mail accounts and e-mail merges, Authorize.net, and various custom forms and templates.
- Heavy phone work with clients and staff.
- Supports clients on campus selling products in our retail shop, enrolling clients in future programs and sessions, and providing assistance in the program room greeting and seating participants.
- Serves as backup to the front office during specified times where all incoming calls are fielded.
- Performs various duties and works on projects as assigned.
REQUIREMENTS:
- High School diploma or equivalent
- Customer Service experience preferred
- Excellent Phone Skills
- Clear communicator - must possess strong interpersonal and relationship building skills
- Excellent written and verbal communication skills
- Bilingual preferred but not required
- Strong organization skills - ability to juggle several projects at one time
- Strong computer skills, MS Office (good working knowledge of WORD, Excel, and e-mail)
- Attention to detail
- Must be outgoing and customer friendly
- Desire to be a team player and help others
Please email cover letter and resume to: HR@option.org.
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Temporary Human Resource Assistant
POSITION OVERVIEW:
We are seeking a temporary, part-time, Human Resource Assistant to work 30 hours per week. Candidate should have experience and familiarity with all aspects of recruitment, reference and background checking, new hire paperwork and conducting orientations, FMLA and leaves of absence, understanding of Worker's Compensation, assisting with employment verifications as well as providing administrative support to the Human Resource department. Candidate should be energetic, enthusiastic and have experience providing excellent customer service to employees.
Requirements:
- High school diploma or equivalent, certification in Human Resources preferred.
- 1+ years of previous Human Resource experience.
- Strong experience in all aspects of recruitment; posting advertisements, screen applicants, job fairs, interviewing, offers, reference and background checking, new hire paperwork and conducting orientations.
- Understanding of state and federal employment law.
- Strong computer skills; MS Office. Previous experience with ACT! Database and/or Paychex HR Online preferred but not required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
To apply, please send resume and salary requirements to: HR@option.org.
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Director of Development
CLASSIFICATION: Full-time, exempt
POSITION OVERVIEW:
Seeking a highly motivated, experienced fundraiser to serve as Director of Development to manage the Development Office. Duties include fundraising, stewardship and supervision. The Director is responsible for the effective management of a comprehensive and successful program of fundraising. This full-time position reports to the Executive Director.
Requirements:
- Bachelor's degree
- A minimum of 5 years development experience with demonstrated success in cultivation, solicitation and securing of individual, corporate and foundation gifts.
- And/Or all of the below:
- Strong leadership skills.
- Integrity and Enthusiasm.
- Ability to inspire, model and encourage others.
- Team building and Problem solving skills.
- Great people skills - warmth, caring, outgoing personality.
- Excited, fearless and daring in asking for contributions from anyone (big and small donors).
- Sincere stewardship with high-level donors.
- A strong belief in the mission of The Option Institute.
Submit resume and salary expectations to: HR@option.org.
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Administrative Services Associate
CLASSIFICATION: Full Time
POSITION OVERVIEW:
We are seeking a motivated, enthusiastic, committed individual for a full-time Administrative Services Associate position. Candidate must have excellent face-to-face and phone customer service experience. Will be responsible for scheduling and booking packages for clients as well as providing general administrative support to various departments. Candidate should have knowledge of computers (Microsoft Word/Excel). Experience with databases a plus but not required.
Responsibilities:
- Contact clients via telephone to book sessions.
- Schedule sessions, process credit card payments, send confirmation emails and rebook as necessary all through our customized database program.
- Prepare client packets including invoices and schedules.
- Generate and print reports.
- Prepare registration paperwork in advance of onsite registration
- Register clients in person during programs
- Provide administrative and clients support for our Intensive programs
- Complete various administrative projects
Requirements:
- Previous customer service experience
- Excellent telephone manner
- Basic knowledge of computer programs especially Word and Excel, database experience preferred
Please email resume and salary requirements to HR@option.org.
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Administrative Services Supervisor
CLASSIFICATION: Full Time
POSITION OVERVIEW:
We are seeking a motivated, enthusiastic, committed individual for a full-time Administrative Services Supervisor to oversee multiple areas. Supervisor will learn all aspects of Client Session booking, Registration procedures and Front Office operations to enable supervision, and to be a back up during absences. Global thinking and interdepartmental awareness needed for appropriate solutions to problems and procedures. Other duties and projects as assigned.
Responsibilities:
- Contact clients via telephone to book sessions.
- Schedule sessions, process credit card payments, send confirmation emails and rebook as necessary all through our customized database program.
- Prepare client packets including invoices and schedules.
- Generate and print reports.
- Prepare registration paperwork in advance of onsite registration
- Register clients in person during programs
- Provide administrative and clients support for our Intensive programs
- Complete various administrative projects
- Perform and oversee Front Office Operations
Requirements:
- Competent computer skills: able to work in multiple software systems and Data entry
- Accurate and detail oriented
- Customer Service experience: face to face and phone skills
- Prior Supervisory experience including conflict management skills
- Good organizational skills
- Verbal and written communication skills
- Team player
Please email resume and salary requirements to HR@option.org.
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Executive Assistant
POSITION OVERVIEW:
The Executive Assistant will act as the primary support for the CEO with general administrative tasks including scheduling, filing, writing correspondence and management tasks, as well as other project management duties as assigned. The position will represent and serve the CEO and the organization in a supportive and respectful manner.
Responsibilities:
- Communicate with staff, participants and the public with integrity, clarity and understanding.
- Update the CEO and express their direction to staff, participants and the public.
- Write correspondence on behalf of the CEO and take notes in meetings as requested.
- Schedule and Coordinate meetings.
- Fulfill daily administrative duties of filing, copying, retrieving mail, and calendar management.
- Generate reports.
- Oversee projects as requested.
Requirements:
- Executive level or high level administrative experience is a MUST.
- Strong organizational skills-ability to juggle several projects at one time.
- Knowledge of Microsoft Office software-MS Word and Excel.
- Independent worker.
- Energetic, organized team player.
- Positive attitude.
- Clear communicator and possess strong interpersonal skills.
- Able to accept feedback and act on it.
Please email resume and salary requirements to HR@option.org.
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Human Resources Generalist
CLASSIFICATION: Full Time
POSITION OVERVIEW:
As a critical member of the management team, the HR Generalist will be responsible for designing and administering HR processes including recruiting, leadership development, employee relations, benefits and policies. This role will partner with leaders across the organization to effectively manage change, increase employee satisfaction and support our strategic priorities through excellence in our talent processes.
The ideal candidate should have a strong HR Generalist background including recruitment, benefits administration, writing and maintaining policies and should possess strong experience in employee relations and management coaching. The ideal candidate must have a solid understanding of current Federal and State labor and employment law.
Requirements:
- Bachelor's degree and 3-5 years of diverse Human Resources management experience
- Demonstrated excellence in recruiting, employee relations, process design, leadership development, policy design and HR administration
- Ability to influence leaders of all levels within the organization
- Strong communication and relationship skills
- Ability to multi-task in a fast paced, detail-oriented culture
Please email resume and salary requirements to HR@option.org.
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